The current challenges facing CIOs in the tech industry are on the rise as the global pandemic forced businesses worldwide to adjust to remote working and revaluate their digital solutions. As we begin to adjust to the ‘new normal’, many recognise Covid as the biggest driver of digital transformation as the pace of innovation in tech has accelerated.
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While this creates an outlook of endless opportunity, certain unique challenges also arise that require CIOs to shift their priorities to resolve problems such as security threats and data privacy. And with every operational and digital challenge that needs to be overcome, CIOs need the right team to implement solutions, which leads CIOs to face the shortage of top talent with high-tech skills.
The pandemic has highlighted the need for tech leaders and their teams to provide digital solutions at the drop of a hat. Though with a plethora of existing and emerging challenges to face day by day, CIOs must prioritise the most pressing issues to help organisations navigate an increasingly challenging environment, that involves overcoming obstacles such as:
Home network security
Facilitating the future of work and implementing a secure hybrid working environment is top of the list of issues CIOs in tech must face. As the world was forced into remote working practically overnight, many were unprepared for managing collaboration between their remote teams and threw together temporary solutions.
Getting a remote workforce that was connected quickly took precedence over security, leading to a rise in cyberattacks that not only hit record highs, but were highly sophisticated from the application of emerging tech such as machine learning, AI and 5G.
Global tech talent shortage
As businesses across the globe recover from the effects of the pandemic, many have ramped up their efforts to leverage technology to increase efficiencies and performance. All industries are looking towards digitalisation to rebuild their processes in the ‘new normal’ and as a result, the call for tech talent continues to grow as competition for tech skills is as fierce as ever.
In the wake of the pandemic, it is imperative that IT leaders think about their tech talent acquisition strategy in a new way, as the investment in talent needs to be constant and in-keeping with the industry’s ever-evolving landscape.
Big data
Managing vast amounts of complex data is a top focus for many businesses as data analytics can be leveraged to improve forecasting and provide insights-driven sales and ops planning. Key to gaining a competitive advantage, organisations can use data to better engage with their customers, identify growth opportunities, and improve efficiencies.
CIOs in tech will need to help business leaders better handle analytics, data monitoring and Cloud operations to empower them to drive performance and results.
The customer experience
Customer experience has become one of the most important defining features of businesses today, as more and more consumers state that customer experience is a big part of how they make purchasing decisions.
According to study by PWC, 65% of consumers find a positive experience with a brand to be more influential than great advertising. CIOs must collaborate with the CMO to design a positive and friction-free customer experience, as it will be key to driving results in the consumer-centric market.
Cybersecurity
According to study by Cloud security software Check Point, ransomware attacks increased by 50% in the third quarter of 2020. With remote working looking like it’s here to stay for many organisations, tech leaders must re-examine what constitutes a ‘corporate network’ and refocus their attention on the security of remote access, whether that’s via a Virtual Private Network (VPN) or protecting each user account with multi-factor authentication.
Contacting a recruiter that specialises in finding highly-proficient candidates in your technical roles will ensure you have the skills to hand to solve any of the emerging challenges of the post-pandemic world.
At DMCG Global we understand that filling highly technical roles demands deep knowledge of the industry, which is why our specialist consultants are thorough in truly understanding the requirements of each technology role. This approach ensures every candidate and client we introduce are a perfect match.
